1.In accessing the cratephotography.co.uk site and/or purchasing from the cratephotography.co.uk site you agree to be bound by the following terms and conditions.
2. Every effort has been taken to ensure that the information contained within this site is correct and up to date. However, it should be noted that the information could become incomplete, inaccurate or out of date. Crate Photography reserves the right to change, amend or update information within this site.
3. We will not be liable to you or in breach of the contract for delay or failure to perform due to any causes beyond the control of Crate Photography or its suppliers.
4. Any details with which you provide us are held and processed in accordance with our privacy policy.
Data Privacy Policy
Your data may be used by Crate Photography Ltd to advise you of products, services and special promotions and passed to its group, affiliated companies, agents, studios and sub-contractors for research and analysis purposes. We may contact you by post, telephone, SMS text or email.
5. All prices within the Crate Photography website are given in pounds Sterling (£) and are inclusive of VAT. Postage and Packaging is charged where applicable.
Shoot terms & conditions
6. Your image file will be credited with £14.99 for 14 days from the point the images are loaded onto our website, this offer is not redeemable for cash but the £14.99 can be used as a credit against any other goods purchased
7. Your £14.99 credit cannot be used in conjunction with any other offer and is not redeemable for cash
8. 7 x 5” image valued at £14.99
9. You may use the value of the 7 x 5” against the cost of a any other order.
10. The dates and times available for photographic sessions are keep on the website “Dates” tab.
11. Crate photo sessions do involve physical activity. This is undertaken at your own risk.
12. All item bought are entirely personal to you and therefore we only accept returns if the item supplied are faulty. If for any reason you are not satisfied with the goods, they may be returned within 14 days in their original packaging and we will endeavour to rectify any production issues and reprint.
13. Should you fail to make a payment, or if your pay less than the minimum amount due, and we or someone acting for us have to remind you, we reserve the right to make a reasonable administrative charge to cover our costs. The current charge is £10, but this is subject to variation at any time. You will be given reasonable notice of any change to these charges.
14. The consumer's contract with Crate Photography does not affect your statutory consumer rights.
15. We may decline (without giving any reason) to accept an offer to purchase any of our products. Acknowledgement of your order is not acceptance.
16. Crate Photography is a trading name of Crate Photography Limited whose registered office is 283c London Road East, Batheaston, Bath, BA1 7RL. Registered number 6921231. Registered in England.
Terms of business
Crate photography ltd. 283c The Beeches, London Road East, Bath BA1 7RL
Please contact us using the tab above or phone 078 666 222 07 between 8am - 8pm Monday to Friday
Returns and Cancellation Policy
If you wish to cancel your order you need to do it within 12 hours of your order being placed please do this via the website contact tab. As we offer a bespoke product made to order we regret that we cannot offer a refunds on prints or downloads or DVDs.
However if the item is defective or of poor quality we will replace or substitute for another image of your choice. If you are not happy to do this we will refund you provided that you return the faulty goods. DVDs Or digitally delivered goods are not refundable.
Any claim must be notified to us within 7 days of receipt of goods.
General Terms and Conditions